000 00351nam a2200145Ia 4500
008 170929s9999 xx 000 0 und d
040 _aMAIN
041 _aEnglish
082 _a659.3/MAD
100 _aMADHUKAR R.K.
245 _aBUSINESS COMMUNICATION AND CUSTOMER RELATIONS
260 _bVIKAS
_c2001
650 _aMASS COMMUNICATION
942 _cBK
999 _c9735
_d9735