000 00385nam a2200145Ia 4500
008 170929s9999 xx 000 0 und d
040 _aMAIN
041 _aEnglish
082 _a658.56/EDV
_b& THO & OVR
100 _aEDVARDSSON B.O.,THOMSASSON, BERTILS.,OVRETVEIT, JOHN.
245 _aQUALITY OF SERVICE
260 _bMcGRAW-HILL
_c1994
650 _aBUSINESS MANAGEMENT
942 _cBK
999 _c9005
_d9005