000 00530nam a2200181Ia 4500
008 170929s9999 xx 000 0 und d
020 _cRS. 515/-
040 _aMAIN
041 _aEnglish
082 _a658/FIT
_b& FIT
100 _aFITZSIMMONS, JAMES A.
245 _aSERVICE MANAGEMENT : OPERATIONS, STRATEGY AND INFORMATION TECHNOLOGY
_cJAMES A. FITZSIMMONS AND MONA J. FITZSIMMONS
250 _a5TH.
260 _aNEW DELHI
_bTATA McGRAW HILL
_c2006
650 _aMARKETING
700 _aFITZSIMMONS, MONA J.
942 _cBK
999 _c4692
_d4692