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| 008 | 170929s9999 xx 000 0 und d | ||
| 020 | _cRS. 450/- | ||
| 040 | _aMAIN | ||
| 041 | _aEnglish | ||
| 082 |
_a658.8/KNO,MAK, _bPAY |
||
| 100 | _aKNOX, SIMON | ||
| 245 | _aCUSTOMER RELATIONSHIP MANAGEMENT : PERSPECTIVES FROM THE MARKET PLACE | ||
| 260 |
_aNOIDA _bELSEVIER _c2008 |
||
| 650 | _aMARKETING | ||
| 700 | _aMAKLAN, STAN | ||
| 942 | _cBK | ||
| 999 |
_c4272 _d4272 |
||