000 00396nam a2200145Ia 4500
008 170929s9999 xx 000 0 und d
040 _aMAIN
041 _aEnglish
082 _a658.8/IYE
_b& BEJ
100 _aIYER GOPALKRISHNAN R.,BEJOU, DAVID
245 _aCUSTOMER RELATIONSHIP MANAGEMENT IN ELECTRONIC MARKETS
260 _bJAICO PUBLISHING HOUSE
_c2005
650 _aMARKETING
942 _cBK
999 _c3696
_d3696