| 000 | 00556nam a22001937a 4500 | ||
|---|---|---|---|
| 005 | 20220325120857.0 | ||
| 008 | 220325b |||||||| |||| 00| 0 eng d | ||
| 020 | _a9780367376253 | ||
| 040 | _aBIMS LIBRARY | ||
| 041 | _aENGLISH | ||
| 082 |
_a658.8 _bBUT |
||
| 100 | _aButtle, Francis | ||
| 245 |
_aCustomer relationship management _bconcepts and technologies _cFrancis Buttle and Stan Maklan |
||
| 250 | _a4th ed | ||
| 260 |
_aNew York _bRoutledge _c2019 |
||
| 300 | _axxiv,444p | ||
| 650 | _aManagement - Customer Relationship Process | ||
| 942 | _cBK | ||
| 999 |
_c12086 _d12086 |
||