| 000 | 00439nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 171006s9999||||xx |||||||||||||| ||und|| | ||
| 082 |
_a658/FIT _b& FIT |
||
| 100 | _aFITZSIMMONS, JAMES A. | ||
| 245 |
_aSERVICE MANAGEMENT : OPERATIONS, STRATEGY AND INFORMATION TECHNOLOGY _cJAMES A. FITZSIMMONS AND MONA J. FITZSIMMONS |
||
| 260 |
_aNEW DELHI _bWILEY INDIA _c2010 |
||
| 650 | _aMISCELLANEOUS | ||
| 700 | _aFITZSIMMONS, MONA J. | ||
| 942 | _cCD | ||
| 999 |
_c11303 _d11303 |
||