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		SERVICE MANAGEMENT : OPERATIONS, STRATEGY AND INFORMATION TECHNOLOGY JAMES A. FITZSIMMONS AND MONA J. FITZSIMMONS by FITZSIMMONS, JAMES A \| FITZSIMMONS, MONA J. Edition: 5TH.Material type: Text; Format: print ; Literary form: Not fiction Language: ENGLISH Publication details: NEW DELHI TATA McGRAW HILL 2006Availability: Items available for loan: BIMS LIBRARY (1)Call number: 658/FIT & FIT. Not available: BIMS LIBRARY: Checked out (1). Place hold Add to cart (remove)
		SERVICE MANAGEMENT : OPERATIONS, STRATEGY AND INFORMATION TECHNOLOGY JAMES A. FITZSIMMONS AND MONA J. FITZSIMMONS by FITZSIMMONS, JAMES A \| FITZSIMMONS, MONA J. Material type: Text Publication details: NEW DELHI WILEY INDIA 2010Availability: Items available for loan: BIMS LIBRARY (2)Call number: 658/FIT & FIT, ... Place hold Add to cart (remove)

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