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SERVICES MARKETING

by ZEITHMAL VALARIE,BITNER, MARY JO.

Material type: Text Text; Format: print ; Literary form: Not fiction Language: ENGLISH Publication details: TATA McGRAW -HILL 2000Availability: Not available: BIMS LIBRARY: Checked out (1).

SERVICES MARKETING - 3rd. EDN.

by ZEITHMAL VALARIE,BITNER, MARY JO.

Material type: Text Text; Format: print ; Literary form: Not fiction Language: ENGLISH Publication details: TATA McGRAW -HILL 2000Availability: Not available: BIMS LIBRARY: Checked out (1).

SERVICES MARKETING - 3rd. EDN.

by ZEITHMAL VALARIE,BITNER, MARY JO.

Material type: Text Text; Format: print ; Literary form: Not fiction Language: ENGLISH Publication details: TATA McGRAW -HILL 2000Availability: Not available: BIMS LIBRARY: Checked out (1).

SERVICES MARKETING

by ZEITHMAL VALARIE,BITNER, MARY JO.

Material type: Text Text; Format: print ; Literary form: Not fiction Language: ENGLISH Publication details: TATA McGRAW -HILL 2000Availability: Not available: BIMS LIBRARY: Checked out (1).

SERVICES MARKETING - 3rd. EDN.

by ZEITHMAL VALARIE,BITNER, MARY JO.

Material type: Text Text; Format: print ; Literary form: Not fiction Language: ENGLISH Publication details: TATA McGRAW -HILL 2000Availability: Items available for loan: BIMS LIBRARY (1)Call number: 658.8/ZEI & BIT.

SERVICES MARKETING - 3rd. EDN.

by ZEITHMAL VALARIE,BITNER, MARY JO.

Material type: Text Text; Format: print ; Literary form: Not fiction Language: ENGLISH Publication details: TATA McGRAW -HILL 2000Availability: Items available for reference: BIMS LIBRARY: Not For Loan (1)Call number: 658.8/ZEI & BIT.

SERVICES MARKETING - 3rd. EDN.

by ZEITHMAL VALARIE,BITNER, MARY JO.

Material type: Text Text; Format: print ; Literary form: Not fiction Language: ENGLISH Publication details: TATA McGRAW -HILL 2000Availability: Items available for loan: BIMS LIBRARY (1)Call number: 658.8/ZEI & BIT.

SERVICES MARKETING

by ZEITHAML, VALARIE A | BITNER, MARY JO.

Edition: 3RD.Material type: Text Text; Format: print ; Literary form: Not fiction Language: ENGLISH Publication details: NEW DELHI TATA McGRAW-HILL 2003Availability: Items available for loan: BIMS LIBRARY (1)Call number: 658.8.

Services marketing : integrating customer focus across the firm by Valarie A.Zeithmal,Mary Jo Bitner,Dwayne D,.Gremler and Ajay Pandit

by Zeithmal,Valarie A | Bitner,Mary Jo.

Material type: Text Text; Format: print ; Literary form: Not fiction Language: ENGLISH Publication details: Chennai McGraw Hill Education Pvt.Ltd. 2013Availability: Items available for loan: BIMS LIBRARY (4)Call number: 658.818 ZEI, ... Items available for reference: BIMS LIBRARY: Not For Loan (1)Call number: 658.818 ZEI.

Pages
Bhartiya Vidya Bhavan Institute Of Management Science
Block FA, Sector III, Saltlake City, Kolkata- 700 097, West Bengal


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