TY  - BOOK
AU  - Kaplan,Robert S
AU  - Norton,David P.
TI  - The balanced score card : translating strategy into action
SN  - 978-0-87584-651-4
U1  - 658.3 
PY  - 1996///
CY  - Harvard
PB  - Harvard Business Review Press
KW  - Human Resource Management
N1  - Includes index
ER  -