TY  - BOOK
AU  - PATERSON, RANDY J.
TI  - THE ASSERTIVENCESS BOOK : HOW TO EXPRESS YOUR IDEAS AND STAND UP FOR YOURSELF AT WORK AND IN RELATIONSHIPS
U1  - 658/PAT 
PY  - 2003///
CY  - MUMBAI
PB  - MAGNA
KW  - MISCELLANEOUS
ER  -