Services marketing : integrating customer focus across the firm by Valarie A.Zeithmal,Mary Jo Bitner,Dwayne D,.Gremler and Ajay Pandit
Material type:
TextLanguage: ENGLISH Publication details: Chennai McGraw Hill Education Pvt.Ltd. 2013 Description: 711pISBN: 978-1-25-902681-2Subject(s): SERVICE MARKETINGDDC classification: 658.818
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BIMS LIBRARY | 658.818 ZEI (Browse shelf(Opens below)) | Available | 14256 | |
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BIMS LIBRARY | 658.818 ZEI (Browse shelf(Opens below)) | Available | 14257 | |
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BIMS LIBRARY | 658.818 ZEI (Browse shelf(Opens below)) | Not For Loan | 14258 | |
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BIMS LIBRARY | 658.818 ZEI (Browse shelf(Opens below)) | Available | 14730 | |
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BIMS LIBRARY | 658.818 ZEI (Browse shelf(Opens below)) | Available | 14731 |
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| 658.818 JAW Service marketing | 658.818 LOV Services marketing | 658.818 SHA Services marketing | 658.818 ZEI Services marketing : integrating customer focus across the firm | 658.818 ZEI Services marketing : integrating customer focus across the firm | 658.818 ZEI Services marketing : integrating customer focus across the firm | 658.818 ZEI Services marketing : integrating customer focus across the firm |
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