Customer relationship management (Record no. 12086)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00556nam a22001937a 4500 |
| 005 - DATE & TIME | |
| control field | 20220325120857.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 220325b |||||||| |||| 00| 0 eng d |
| 020 ## - ISBN | |
| International Standard Book Number | 9780367376253 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | BIMS LIBRARY |
| 041 ## - Language | |
| Language | ENGLISH |
| 082 ## - DDC NUMBER | |
| Classification number | 658.8 |
| Book Number | BUT |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Buttle, Francis |
| 245 ## - TITLE STATEMENT | |
| Title | Customer relationship management |
| Sub Title | concepts and technologies |
| Statement of Resposibility | Francis Buttle and Stan Maklan |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 4th ed |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | New York |
| Name of publisher, distributor, etc | Routledge |
| Date of publication, distribution, etc | 2019 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Pages | xxiv,444p |
| 650 ## - Subject | |
| Subject | Management - Customer Relationship Process |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Location (home branch) | Sublocation or collection (holding branch) | Shelving location | Date acquired | Koha issues (times borrowed) | Koha full call number | Barcode (Accession No.) | Koha date last seen | Koha date last borrowed | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | BIMS LIBRARY | BIMS LIBRARY | General Stacks | 2022-03-25 | 13 | 658.8 BUT | 15253 | 2024-06-19 | 2024-05-29 | 2022-03-25 | Books | ||||
| Dewey Decimal Classification | Not For Loan | BIMS LIBRARY | BIMS LIBRARY | Reference | 2022-03-25 | 658.8 BUT | 15254 | 2022-03-25 | 2022-03-25 | Books | |||||
| Dewey Decimal Classification | BIMS LIBRARY | BIMS LIBRARY | 2023-11-01 | 8 | 658.8 BUT | BB1108 | 2024-06-19 | 2024-06-11 | 2023-11-01 | Books | |||||
| Dewey Decimal Classification | Not For Loan | BIMS LIBRARY | BIMS LIBRARY | Reference | 2023-11-01 | 658.8 BUT | BB1109 | 2023-11-01 | 2023-11-01 | Books |