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SERVICE MANAGEMENT : OPERATIONS, STRATEGY AND INFORMATION TECHNOLOGY

658/FIT
& FIT

12269
12270

FITZSIMMONS, JAMES A. SERVICE MANAGEMENT : OPERATIONS, STRATEGY AND INFORMATION TECHNOLOGY / JAMES A. FITZSIMMONS AND MONA J. FITZSIMMONS. - 5TH.. - NEW DELHI : TATA McGRAW HILL, 2006 RS. 515/- * MARKETING * * FITZSIMMONS, MONA J. * Title

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